IT Status

Current status of PNW Information Technology systems and services.

Current Alerts

There are no major alerts at this time.

Scheduled Maintenance

(see: “When are the PNW Information Services Maintenance Windows?“)

 

Networking will be doing maintenance at the IBCC Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Thursday, 10/08/2026
End:   8:00 PM, Thursday, 10/08/2026

Networking will be updating the authentication method  to all VPN profiles. After the maintenance you will use the standard Microsoft web-based workflow.

Users will be automatically redirected to the login site when they connect to any VPN profile..

 

Start:  11:30 AM, Tuesday, 10/13/2026

End:   12:00 PM, Tuesday, 10/13/2026

Networking will be doing maintenance at the SAB Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Thursday, 10/15/2026
End:   8:00 PM, Thursday, 10/15/2026

Recent Resolved Issues (30 Days)

Networking will be doing maintenance on a few routers and switches to address security issues.

During this maintenance period the routers will need to reboot which will cause disruption to those connected. .

 

Start:  09:00 PM, Tuesday, 09/29/2026

End:   12:00 AM, Wednesday, 09/30/2026

Networking will be Applying Static MAC Addresses to VPN Port-channels.

During this maintenance period the PNW VPNs will be disrupted momentarily while the change is made. .

 

Start:  11:00 PM, Tuesday, 09/29/2026

End:   5:00 AM, Wednesday, 09/30/2026

Webprint functionality for the Northwest campus are down. Files will fail to properly upload to the web interface. This only affects BYOD printing, and normal printing using Purdue IT managed lab devices should not be impacted.

Start: 8:30am, Monday, 09/28/2026
End:  10:30am, Monday, 09/28/2026

Some users are unable to log into the Cisco Secure Client VPN. After approving login attempt (regardless of MFA method), the VPN shows a Login Error. Networking is aware and investigating the root cause. Some affected have been able to attempt connecting again after waiting a few minutes.

Start: 7:30am, Friday, 09/25/2026
End:    01:30PM, Friday, 09/25/2026

Networking will be doing maintenance at the FNRC Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 4:30 PM, Saturday, 09/26/2026
End:   8:00 PM, Saturday, 09/26/2026

PNW Enterprise Applications team will apply Banner upgrades to the production database.

During the maintenance Faculty and Staff jobs in Banner will be disrupted, but students should not be affected.

Start: 08:00 AM, Saturday, 09/26/2026

End:  06:00 PM, Saturday, 09/26/2026

Networking will be migrating staff workstations in the CMEC, GYTE, CIDET, and NILS buildings to private IP addresses for continued work on the public IP retirement/Attack Surface Reduction project. Staff workstations will experience a short interruption in network connection while changes are being applied.

Start: 10:00 PM, Wednesday, 09/23/2026
End: 2:00 AM, Thursday, 09/24/2026

EPM will be upgrading PaperCut on our print and WebPrint servers.

During this time, the PaperCut Print Release and WebPrint services may be down.

Start:  05:00 PM, Tuesday, 09/22/2026

End:   06:00 PM, Tuesday, 09/22/2026

Networking will be doing maintenance at the Riley Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:15 PM, Thursday, 09/17/2026
End:   8:15 PM, Thursday, 09/17/2026

Networking will be doing maintenance on the routers that handle voice traffic.

During this maintenance period the only possible impact is if a call happened to be ongoing on the router when it reboots.

Start: 11:00 PM, Thursday, 09/17/2026

End:   5:00 AM, Friday, 09/18/2026

Networking will be doing maintenance on the Westville campus.

During this maintenance period there is no impact to service anticipated.

Start: 6:00 PM, Wednesday, 09/16/2026
End:   8:00 PM, Wednesday, 09/16/2026

Networking will be doing maintenance at the SAB Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Monday, 09/14/2026

End:   8:00 PM, Monday, 09/14/2026

Networking will be doing maintenance at the HTM Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Friday, 09/11/2026

End:   8:00 PM, Friday, 09/11/2026

Networking will be doing maintenance at the Center for Innovation and Design Building.

During this maintenance period the Wired, wireless devices and phones will be without network connectivity.

Start: 5:00 PM, Tuesday, 09/08/2026

End:   8:00 PM, Tuesday, 09/08/2026

Networking will be migrating staff workstations in the Anderson, CLO, FNRC, UNSV, and CHC buildings to private IP addresses.

During this maintenance period Staff workstations will experience a short interruption in network connection while changes are being applied.

Start: 10:00 PM, Wednesday, 09/9/2026

End:   12:00 AM, Thursday, 09/10/2026

Following the recent Microsoft licensing issues, we have identified an additional impact on our Microsoft Teams calling configurations that requires manual recovery. The telephony team has already begun the remediation process.

Note: this only impacts the ~80 phone numbers at PNW that have been migrated to Microsoft Teams calling. If you have not yet been moved to Teams calling, your phone number should continue operating normally.

Current Service Status

  • Internal Calls: Teams client to Teams client calls made between PFW, PNW, and Purdue West Lafayette users are functioning normally. However, calls made from a non-migrated phone number to a Teams number may fail and vice versa.
  • External Calls: Calls to and from external numbers may fail or result in a busy signal for migrated phone numbers.

There is currently no estimated time for full resolution. We are actively working on the issue and will provide another update as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience.


Some shared services housed at Purdue West Lafayette may also be affected by issues. Please visit the Purdue IT Status Page for more information.

Purdue IT Status


How can I get IT Notice updates?

Emergency IT Notices are sent to e-mail distribution lists containing users that are affected:

  • #PNW_All_Faculty_and_Staff
  • #PNW_All_Students

Non-Emergency IT Notices and Scheduled Maintenance notifications are sent to the e-mail distribution list:

  • #PNW_ITNotice

Users will need to opt in to this distribution list if they would like to receive these updates. How to join/leave e-mail distribution lists.

All IT Notices and Scheduled Maintenance notifications will be posted to this site.