IT Status

Current status of PNW Information Technology systems and services.

Current Alerts

Networking is investigating reports of timeouts and difficulty reaching various Internet websites/resources. Affected resources include (but are not limited to) Microsoft Office websites (Outlook, OneDrive, SharePoint). No ETR is known at this time while engineers troubleshoot the issue.

Start: 09:15 AM, Friday, 03/20/2026
End: No ETR at this time

Scheduled Maintenance

(see: “When are the PNW Information Services Maintenance Windows?“)

 

Networking will be performing maintenance procedures provided by Cisco TAC to resolve issues with logging on PNW’s ISE deployment.

No impact is expected during the maintenance window. 

Start: 11:00 PM, Wednesday, 04/01/2026

End: 1:00 AM, Thursday, 04/02/2026

Recent Resolved Issues (30 Days)

Networking will be doing Switch and Router upgrades at Westville campus (all buildings)

During this time, all services (wired, wireless, and VoIP Desk phones) will be unavailable. 

Start: 12:00 AM, Friday, 03/13/2026

End: 6:00 AM, Friday, 03/13/2026

Networking will be doing Switch and Router upgrades for: LAWS, NILS, PG, PORT, POTT, PWRS, RIL, SAB, SULB, UNSV

During this time, all services (wired, wireless, and VoIP Desk phones) will be unavailable. 

Start: 12:00 AM, Thursday, 03/12/2026

End: 6:00 AM, Thursday, 03/12/2026

Networking will be doing Switch and Router upgrades for: ANDR, CHC, CLC, CLO, CMEC, FNRC, GYTE, HTM, RILY

During this time, all services (wired, wireless, and VoIP Desk phones) will be unavailable. 

Start: 12:00 AM, Wednesday, 03/11/2026

End: 6:00 AM, Wednesday, 03/11/2026

PNW’s Banner, Degree Works, Unitime, and App Manager databases and servers are being migrated to new infrastructure.

These applications will be unavailable during this maintenance.

Start: 06:00 AM, Saturday, 03/14/2026

End:  08:00 PM, Saturday, 03/14/2026

Networking will be doing maintenance in the Powers building data center.

No impact is expected. 

Start: 11:00 PM, Monday, 03/9/2026

End: 12:00 AM, Tuesday, 03/10/2026

Networking will be changing the IP address ranges used for VoIP phones in the LAWS building.

During the window, phones will restart (about 1-2 minutes) to apply the changes..

 

Start: 10:00 PM, Saturday, 02/28/2026

End: 11:00 PM, Saturday, 02/28/2026

Networking will be updating the IP addresses for all VOIP phones in SULB. During this time, the phones will be restarted, which may interrupt network connection for connected workstations for 1-2 minutes.

Start: 9:00pm, Saturday, 02/28/2026
End: 10:00pm, Saturday, 02/28/2026

Networking will be replacing network switches in the Gabis Arboretum. Wired & WiFi network will be intermittent or unavailable during the maintenance.

Start: 02:00pm, Thursday, 02/26/2026
End: 04:00pm, Thursday, 02/26/2026

Networking updated the IP addresses for all VOIP phones in UNSV and SAB. During this time, the phones restarted, which may have interrupted network connection for connected workstations for 1-2 minutes.

Start: 9:00pm, Monday, 02/23/2026
End: 10:00pm, Monday, 02/23/2026

Some shared services housed at Purdue West Lafayette may also be affected by issues. Please visit the Purdue IT Status Page for more information.

Purdue IT Status


How can I get IT Notice updates?

Emergency IT Notices are sent to e-mail distribution lists containing users that are affected:

  • #PNW_All_Faculty_and_Staff
  • #PNW_All_Students

Non-Emergency IT Notices, and Scheduled Maintenance notifications are sent to the e-mail distribution list:

  • #PNW_ITNotice

Users will need to opt-in to this distribution list if they would like to receive these updates.  How to join/leave e-mail distribution lists.

All IT Notices and Scheduled Maintenance notifications will be posted to this site.