IT Status

Current status of PNW Information Technology systems and services.

Current Alerts

There are no major alerts at this time.

Scheduled Maintenance

(see: “When are the PNW Information Services Maintenance Windows?“)

There is no scheduled maintenance at this time.

Recent Resolved Issues (30 Days)

Networking will be updating the DNS resolution for devices in the following locations during the below maintenance window. No expected impact to users.

  • GABIS
  • SBDC
  • PNW VPN (webvpn.pnw.edu, zonevpn.pnw.edu)
  • ISE Servers

Networking will be making changes to VoIP network routes advertised from the PNW campus to the PSC datacenter in order to resolve overlaps with PFW networks.

No impact is expected from this change.

 

Start: 10:00 PM, Monday, 07/06/2026

End:   11:00 PM, Monday, 07/06/2026

Networking will be  doing maintenance to NAT policies for wireless controller devices in Westville. Wireless service (eduroam, PNW-Media, attwifi) may be intermittent or unavailable while changes are being made.

No impact is expected for wired connections.

Hammond campus will be unaffected.

 

Start: 9:00 PM, Monday, 07/06/2026

End:   10:00 PM, Monday, 07/06/2026

Networking will be  doing maintenance with the  link between the Hammond and Westville campuses.

The active link requires downtime to be reconfigured by the circuit provider.

There is no impact anticipated.

 

Start: 8:00 PM, Thursday, 06/25/2026

End:   9:00 PM, Thursday, 06/25/2026

Users saw a licensing issue when using Adobe products, indicating that the license was expired but that it would still be available for a few days. Technicians have worked with Adobe to renew the license; they were expecting that it would be renewed before end of day 6/24.

Start: 8:00am, Friday, 06/19/2026
End: 7:00am, Wednesday, 06/24/2026

We are experiencing some issues with the recent Shibboleth upgrade over the weekend. The admins are working to resolve the issue regarding access to Banner Navigator. As a work-around until the issue is fixed, please open a private (incognito) window in Chrome and go here:

https://bannerprod.pnw.edu/BannerAdmin.ws/

Then open a new tab and go to:

https://bannerprod.pnw.edu/applicationNavigator

Open a form from there.

 

Start: 08:00 AM, Monday, 06/22/2026

End: 02:00 PM, Monday, 06/22/2026

Networking will be migrating  the DNS authority for all of our external forward zones to a new BlueCat server.

There is no impact anticipated.  

Start: 11:00 PM, Wednesday, 06/17/2026

End:   5:00 AM, Thursday, 06/18/2026

Networking will be updating the security certificates for connecting to the Eduroam network on both Hammond and Westville campuses, due to the current certificates expiring soon. Some devices may require users to trust the new certificates, forget/reconnect to the network, or use the SecureW2 tool found on the PNW WiFi page (pnw.edu/wifi) after this update.

Start: 9:30pm, Wednesday, 06/17/2026
End: 10:30pm, Wednesday, 06/17/2026

Some shared services housed at Purdue West Lafayette may also be affected by issues. Please visit the Purdue IT Status Page for more information.

Purdue IT Status


How can I get IT Notice updates?

Emergency IT Notices are sent to e-mail distribution lists containing users that are affected:

  • #PNW_All_Faculty_and_Staff
  • #PNW_All_Students

Non-Emergency IT Notices, and Scheduled Maintenance notifications are sent to the e-mail distribution list:

  • #PNW_ITNotice

Users will need to opt-in to this distribution list if they would like to receive these updates.  How to join/leave e-mail distribution lists.

All IT Notices and Scheduled Maintenance notifications will be posted to this site.