IT Status

Networking will be deploying passive NAC on all edge ports for the Hammond campus. This is part 2 of 2 for the PNW campuses and will focus on Hammond only. Passive NAC will enable logging and auditing for wired devices, however there will be no change in behavior for traffic or user experience.

Start: 11:00pm, Monday, 11/11/2024
End: 3:00am, Tuesday, 11/12/2024

Networking will be deploying passive NAC on all edge ports for the Westville campus. This is part 1 of 2 for the PNW campuses and will focus on Westville only at this time. Passive NAC will enable logging and auditing for wired devices, however there will be no change in behavior for traffic or user experience.

Start: 11:00pm, Wednesday, 11/06/2024
End: 3:00am, Thursday, 11/07/2024

Networking will be migrating Westville’s DHCP services.

During the window, all wired and wireless services at Westville could be intermittent.

Start: 11:00 pm, Tuesday, 11/05/2024

End: 3:00 am, Wednesday, 11/06/2024

Networking will be replacing the router  that serves PWRS Building.

During this time, all services (wired, wireless, and VoIP Phones) will be unavailable or intermittent while cabling is migrated from the old router to the new.

Start: 9:00 pm, Wednesday, 10/30/2024

End: 1:00 am, Thursday, 10/31/2024

Due to the power outage currently affecting multiple buildings on the Hammond campus, including the Powers Building data center, multiple IT services could be impacted throughout the morning until power is restored. This may include networking in buildings previously unaffected by the power outage. Systems administrators are monitoring the situation, and will resolve access to services once power is restored.

Start: 07:11am, Thursday, 10/31/2024
End: 12:52pm, Thursday, 10/31/2024

Admins are currently aware of an outage to Ariba which displays a certification error when attempting to sign in and are working towards a resolution with our IAMO team to restore the service.
The root cause for this issue is unknown at this time.

There is no ETA as the Networking team continues to investigate..

Start: 7:45 am, Monday, 10/28/2024

End: 8:45 am, Monday, 10/28/2024

Turnitin has reported a partial service outage. Users may experience slowness or errors when accessing Turnitin, including through the Brightspace integration.

Start: 11:52am, Monday, 10/28/2024
End:  2:19pm, Monday, 10/28/2024

Technicians will be applying quarterly patches to Oracle databases. The following applications will be unavailable during this maintenance:
• Banner
• Cognos
• MyPNW Portal
• Degree Works
• UniTime

Start:  02:30 PM, Saturday, 10/26/24
End:   10:00 PM, Saturday, 10/26/24

Technicians will be applying quarterly patches to Oracle databases. The following applications will be unavailable during this maintenance:
• Banner
• Cognos
• MyPNW Portal
• Degree Works
• UniTime

Start:  05:00 PM, Saturday, 10/19/24
End:   10:00 PM, Saturday, 10/19/24

Terra Dotta, the vendor for the Study Away portal (https://studyaway.pnw.edu/), will be migrating the current system to Amazon Web Services (AWS). There may be an outage of the Study Away application during this time. The vendor did not provide a specific end time, but maintenance should end Sunday (10/20) evening, the website should be available again by Monday (10/21).

Start: 8:00am, Saturday, 10/19/2024
End: Monday, 10/21/2024

Networking will be replacing the router  that serves Potter Building.

During this time, all services (wired, wireless, and VoIP Phones) will be unavailable or intermittent while cabling is migrated from the old router to the new.

Start: 8:00 pm, Wednesday, 10/16/2024

End: 12:00 am, Thursday, 10/17/2024

Networking will be migrating Westville’s DHCP services.

During this maintenance time, the following buildings may have intermittent connectivity:

DSAC
TECH
SWRZ
LSF

Start: 11:00 pm, Tuesday, 10/08/2024

End: 3:00 am, Wednesday, 10/09/2024

Cognos Production system is currently down due an issue with the Cognos database. This issue began early this morning and is currently being investigated

No current ETA for resolution.

Start: 8:34 pm, Monday, 10/7/2024

End: 9:40 pm, Monday, 10/7/2024

Networking will be making changes to routing on the Hammond campus. A configuration which provides a route for general campus NAT operations will be advertised from a new device to eliminate unnecessary reliance on an additional device.

No impact is expected.

Start: 11:00 pm, Monday, 10/2/2024

End: 12:00 am, Tuesday, 10/3/2024

Central Desktop technicians will be deploying Sassafras software to all PNW workstations to aid in asset management. No impact expected for end users. Workstations will install the deployed software as they check in with the server.

Start: 10:30am, Friday, 10/04/2024
End: 2:00pm, Friday, 10/04/2024

Technicians will be applying quarterly patches to Oracle databases. The following applications will be unavailable during this maintenance:
• Banner
• Cognos
• MyPNW Portal
• Degree Works
• UniTime

Start:  03:00 PM, Saturday, 9/28/24
End:   10:00 PM, Saturday, 9/28/24

Networking will be replacing the router  that serves NILS Building.

During this time, all services (wired, wireless, and VoIP Phones) will be unavailable or intermittent while cabling is migrated from the old router to the new.

Start: 8:00 pm, Monday, 09/23/2024

End: 12:00 am, Tuesday, 09/24/2024