WiFi

We offer WiFi service across PNW’s campuses, including Eduroam, our log-in wifi service for students, faculty and staff, and a guest AT&T WiFi.

Eduroam is the primary wireless network at PNW and is available to students, faculty and staff. Eduroam is a free, secure worldwide network developed for the international research and education community, this network provides high-speed connectivity throughout our Hammond and Westville campuses. It is a safe method for educational institutions and their users to access the Internet.

How Do I Connect?

SecureW2 Connection Utility

Without having to look up specific settings for eduroam, you can click this link on every device you would like to connect to the network. It will automatically determine the correct settings for your device, and work as a wizard to set those for you.

You will need to log in with your full @pnw.edu email address and career account password. You will then be connected to the network.

If you prefer to use manual settings, please use the following.

Non-Mobile Devices

  • Select “eduroam” from your wireless settings.
  • Enter your username in the following format careeraccount@pnw.edu. Don’t forget to add the domain of @pnw.edu to your login ID.
  • Then enter your current password.

Mobile Devices

Sign in using the same credentials as above. The settings for Apple devices can be left at their default settings. For Android users, a few additional configurations need to be made:

  • EAP method = PEAP
  • Phase2 Authentication = MSCHAPv2
  • CA certificate = Do not validate

How Do I Connect?

Visitors will see the network’s public name as “attwifi”

  • Select the attwifi network
  • Agree to ‘Acceptable Use Policy.’ You will be connected to the network
  • If you are not prompted with the ‘Acceptable Use Policy’, please open your web browser. You will be redirected to the AT&T ‘Acceptable Use Policy’ page. Once you agree to the policy, you will be granted access.

These networks are designed solely to support devices unable to authenticate to eduroam. Examples include gaming consoles, smart TVs, and TV addon devices (Roku, Apple TV, Chromecast, etc.).
Devices able to authenticate to eduroam, such as mobile devices, laptops, tablets, computers, etc. should NOT be connected to CalnetMedia or PNW-Media.

How to connect:

  1. Go to mydevices.pnw.edu on a device currently connected to our network (Wired or Eduroam WiFi, not ATT WiFi)
  2. Sign in with your Career Account credentials
  3. Click Add and enter the requested information (you will need your device’s MAC address)

Registration may take a few minutes to complete. If you have issues connecting your device after waiting 10-20 minutes and restarting the device, please contact the CSC at 219-989-2888 for further assistance. Please have your device’s location and MAC address available when doing so.

Customer Service

Visitors needing technical help with AT&T can call the AT&T Wi-Fi Technical Operations Center toll-free at 1-888-888-7520 for assistance. AT&T Wi-Fi Services will provide support for the University with 24/7 network monitoring, and call center support.

For Eduroam, users should contact CSC for support at (219) 989-2888.

Contact Us

Customer Service Center

(219) 989-2888

csc@pnw.edu