Employee Assistance Program

AllOne Health offers a variety of ways to access the support you need:

• In-Moment Counseling Support – Instantly connect to an EAP Clinician by Phone
• Video Counseling – Schedule a video session
• Telephonic Sessions – Schedule a telephonic session
• In-Person Sessions – Meet with a local AllOne Health EAP clinician
• Text and Chat Options – Available through the Member Portal

Additionally, via the member portal you can:

• Explore the Online Financial Wellness Center.
• Enhance your well-being with Self-Care Assessments and Soft Skills Courses.
• Access a wealth of resources: 1,000+ articles, podcasts, well-being materials and more.
• Attend free Whole Health Webinars: register for upcoming webinars and watch recorded webinars – new subject material is offered monthly.

Via AllOne Health, temployees have access to a variety of work-life resources and referrals.

Your EAP can help make life easier by connecting you to the right information, resources and referrals for a variety of concerns or challenges. All services are free, confidential and available to you and your family members. Work-life resources and referrals are available to help with topics such as:

• Childcare
• Adoption
• Special needs support
• Eldercare
• Housing
• Transportation
• Education
• Pet care

On the home page of the AllOne Health portal, you can click the “Request Worklife Services” tile, located on the right-hand side of the webpage. From there, you can fill out the “Confidential Online Request Form for Daily Living Issues.”

More information

Additionally, you can click on the “Your Benefits” tile on the portal’s home page to see the full lineup of benefits offered, including a recap of the work-life resources and referrals, whole health webinars and more.

Your AllOne Health Member Portal site features

• Assessments: confidential, short surveys for self-evaluation
• Discounts via your BenefitHub: find perks and deals on brands you love
• Internet-based Cognitive Behavioral Therapy (ICBT): a goal-oriented tool to help improve your mental well-being
• Legal Forms & Worksheets: self-help section that provides access to forms and checklists for personal use
• Podcasts: listen to short podcasts on a variety of topics
• Resource Locator: get help finding local resources in your community
• Soft Skills: confidential, online courses to build skills to help navigate life and work
• US Calculators: tools to help with financial planning on topics including auto, credit cards, investments, retirement, savings and more
• Your Benefits: outlines all benefits offered by Purdue via AllOne Health
• And more

• When you have tried various solutions, and none seem to work.
• The situation is affecting your work and your relationships with others.
• You are preoccupied with the problem.
• You know something is wrong, but you can’t seem to identify the nature of the problem.
• You are having physical signs of stress including headaches, upset stomach, insomnia, etc.
• You need an objective point of view about a problem.

The AllOne Health EAP is completely confidential. When you contact AllOne Health, your name and details of your request will not be reported to your employer or anyone else in your family. No one will know unless you choose to tell them, or unless you give AllOne Health written permission to disclose certain information. Your employer offers this confidential service because they care about you and your concerns, but they don’t want to intrude into your personal issues.

Please note: AllOne Health and the clinical providers are required by law to report any cases of suspected child abuse, elder abuse, or threats of physical harm to one’s person or other individuals.

It’s important that you are comfortable with your EAP professional. We want this relationship to work for you. If you want to change to a new EAP professional, call us with your request. You will not be charged for that visit.

• There are 10 EAP sessions per employee and 10 per eligible family member per contract year.
• The contract year runs from August 1 through July 31.

Once you have used your EAP sessions, you may choose to continue services under the terms of your health-plan benefit. You are responsible for fees incurred for additional sessions. AllOne Health makes every attempt to arrange your EAP sessions with a counselor who is in your health plan network so you may continue with the same person.

AllOne Health has a network of professionals often referred to as counselors or providers. These professionals include experienced licensed psychologists, social workers, counselors and therapists. When you call AllOne Health, we will match you with the provider who will best meet your needs. Appointments are scheduled at times convenient for you and at a location close to your home or workplace.

There is no cost to you or to your family members. No co-pays, fees, claims, or deductibles. The cost of this service is covered by your employer. If you need professional services that extend beyond the EAP, those services may be covered by your medical plan. If not, you will be responsible for costs of services outside of the EAP. It is important to note that you do not need to be a participant in your employer’s medical plan to use the EAP.

All of us at some time in our lives face difficult changes, transitions, or problems that create significant pressure and stress. It can be very helpful to get an objective viewpoint from a professional. EAP professionals assist with these kinds of concerns and more:

• Life event changes
• Unhappy marriage
• Divorce or separation adjustment
• Grief
• Stress
• Financial worries
• Alcohol or drug problems
• Child and Adolescent issues
• Communication problems
• Eldercare concerns