Student Resources

Step One: Activate Your Student Account

Your myPNW account is your basic login for student services. This account allows you to access your PNW student email, register for classes and other university resources.

If you are a returning CEP student, you only need to make sure the DUO app is still on your phone and you can log into your account.

If you are new to CEP, follow the steps below to activate your account AND set up your Purdue Login.

To activate your account, you will need your Purdue University ID (PUID) and username, also referred to as your “Career Account,” located below. You will then use your career account and newly created password to log into computers on campus.

Activate Your Account

Be sure to finish your account set up once activation is complete!

Step Two: Set Up Your Purdue Login

After activating your student account, the next step is to set up your Purdue Login. This is a two-factor authentication service that protects access to your sensitive information including billing, registration and grades. You will be walked through how to set this up when you log in for the first time.

Start the Process

Boilerbot

BoilerBot is an AI tool that can assist you with resetting your password or assist you with setting up your DUO Mobile authentication. When asked your role, please select the West Lafayette student option.

Access Boilerbot

Customer Service Center

If you have difficulty following any of these steps, our Customer Service Center (CSC) is available to help you. Visit the CSC FAQ page, call (219) 989-2888, email CSC@PNW.EDU, or join the CSC Virtual Help Desk for further assistance.

When calling or visiting the CSC for assistance, be sure to have the following ready for verification:

• First and Last Name
• Purdue ID Number (PUID)
• Address used in application to PNW
• A successful DUO push to your device
• A government-issued photo ID presented in-person to the CSC Helpdesk staff, or in a Zoom video meeting

PNW Concurrent Enrollment courses are graded using a PNW letter grade (A-F), similar to your high school grading scale. The final grade is submitted to PNW by your high school instructor.

You will be billed twice each academic year, through both the mail and online — once in the fall and again in the spring.

To get started, log into your MyPNW account. Access your academic and student account information by selecting the Bills and Payment Tab and then clicking the Bill + Payment Portal.

You may have to click Log Into TouchNet Payment Gateway.

1. Click on My Account to view your latest statements, current activity, and payment history.
2. Click on Make Payment to make a payment.
3. Click on Payment Plans to enroll and make your first payment.
4. Click on Refunds to set up Direct Deposit and view refund payment.
5. Click on Authorized User to give permission to someone to view your account and make payments.

1. Click on Authorized Users under My Profile Setup on the right.
2. Click Add Authorized User.
3. Enter email address of Authorized User.
4. Answer Yes or No to “Would you like to allow this person to view your billing statement and account activity?”
5. Answer Yes or No to “Would you like to allow this person to view your payment history and account activity?”
6. Click Continue.
7. Read the Agreement and Add Authorized User; click the “I Agree” box.
8. Click “Print Agreement” or “Continue.”
9. At any time, you may use these instructions to edit existing authorized users by using the Edit or Delete option.

When paying by mail, please do not send cash. You can mail a personal check, cashier’s check or money order made payable to Purdue University Northwest. Be sure to include your PUID number and student name on the check. Please allow seven days for the mail.

Hammond Campus

Purdue University Northwest
Bursar’s Office
2200 169th Street
Hammond, IN 46323

Westville Campus

Purdue University Northwest
Bursar’s Office
1401 South US Highway 421
Westville, IN 46391

If full payment is not received by the deadline, you will be dropped from the college credit portion of the class. This could affect your Academic Honors Diploma. Once dropped, a student cannot be re-registered (even if payment is made after the deadline). No exceptions.

Contact Tracey Radtke in the Registrar’s Office to request either electronic instructions for requesting via your myPNW account or a paper form. Transcripts are free of charge. Transcripts will not be sent without you ordering them first.

Either by calling us, checking online at www.transferIN.net or by calling the out-of-state/private college you’re interested in.

You may have earned multiple college credits in high school through PNW; however, all graduating seniors must still apply as a “first time college student.”