Digital Learning Solutions
The DLS group within Purdue Information Technology, formerly known as the OIT, offers comprehensive technical support for the Learning Management System (LMS) and other Purdue-supported applications. Please find below a detailed list of our services and how to access assistance.
Having an issue?
Click here to submit a ticket for assistance.
Monday through Thursday:
- 9 a.m. to 4 p.m.
Friday:
- 10 a.m. to 2 p.m.
Connect for a 1:1 Consultation
- (219) 989-2888
Monday through Thursday:
- Location: Powers 224
- 9 a.m. to 2 p.m.
CLOSED on the following days/times:
- Fridays, 11:30 a.m. to 12:00 p.m. for Staff Development
- Winter Recess
- Monday, December 23rd through Thursday, January 2nd
- Physical office closed:
- Wednesday, December 18th through Friday, December 20th
- Thursday, January 2nd & Friday, January 3rd
- We will be available via Zoom, phone, and ticket from 9 AM to 2 PM during these dates.
Services
Instructors
Review tips and tricks for start and end of semester as well as helpful guides.
Instructor Training Course
Students
View guides and tutorials for functioning in Brightspace.
Student Training Course
Instructors/Staff
From user-friendly Kaltura to Camtasia, determine which tool can best meet your recording needs.
Instructor/Staff Resources
Students
Offers easy screen recording capabilities for capturing voice over with presentations or videos.
Student Resources
iClicker Cloud is the new centrally supported and funded classroom response tool for PNW.
Available to faculty and staff, this powerful survey tool lets you create, distribute, and track surveys that can be as simple or as complex as needed to meet your needs. Once you log into Purdue Qualtrics for the first time, a Qualtrics account will be automatically created for you. Login with your Purdue Career Account username and password to proceed.
Having an issue with Qualtrics?
Click here to submit a ticket for assistance.
Use Respondus 4.0 tool to convert a pre-made exam in Word to Brightspace or export a quiz to a paper assessment. Respondus 4.0 does not work on Macs.
Leverage the Respondus LockDown Browser/Monitor tool to prevent students from navigating outside of the Brightspace assessment during testing time.
Note: The licensing password for Respondus 4.0 was updated in July 2024. If Respondus is requesting you re-activate your license, please enter the following installation password:
Institution Name: Purdue University
Installation Password: Y2507I864913438R3a5298b1e07edaa0 (Valid through July 2025)
Respondus LockDown Browser is a tool that prevents navigating outside a Brightspace test to search the web, print, copy or access any other applications during testing time.
The LockDown Monitor, is a camera tool that records testing sessions to flag unusual activity typically associated with cheating.
Zoom provides remote conferencing services with video, chat, screen share, and is mobile friendly.
Complete this Qualtrics Project Request Form to hear from a consultant about one of the following
- Adding a vendor’s product (integration) to Brightspace
- Creating a non-academic Brightspace course
- Retrieving Brightspace data
- Process improvement using DLS supported technologies
- Other projects as requested